Heirloom Wooden Toys » Help zone » Privacy statement

Privacy statement

About this Privacy Policy:
   
HeirloomWoodenToys.com tracks IP Addresses.
Your IP address is used to help diagnose problems with our server, and to administer the Web site, in addition your IP address is used to help identify you and your shopping cart (in conjunction with a cookie.) We also use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

This site may contains links to other sites.
HeirloomWoodenToys.com is not responsible for the privacy practices or the content of such Web sites, unless otherwise specified below.

This site does not sell your information.
   
Your personal information is used only for your relationship with HeirloomWoodenToys.com, and is never shared with other companies, except as specified below.

This site may transmit information to fulfillment companies.
HeirloomWoodenToys.com may use 3rd party companies to fulfill customers orders.  Personal information such as, but not limited to, name, address, telephone number and e-mail address may be shared with fulfillment agencies to complete orders.  Financial information is never shared with these fulfillment companies.

This site requires Unique Identifiers.
This site uses an order form for customers to request information, products, and services, it also collects visitor's contact information (like their email address), in some circumstances their unique identifiers (like their pets name, or mothers maiden name), and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future informational mailings; see the choice/opt-out section below, users may NOT opt out of receiving order notifications, or other contacts which are deemed essential by HeirloomWoodenToys.com.

This site requires Financial Information.
    Financial information that is collected is used to bill the customer for products and services. Unique identifiers (such as pets name, and mothers maiden name) are collected from Web site visitors to verify the user's identity. Financial information is shared with financial institutions involved in the transaction, and will be transmitted using current encryption methods.

This site may have Surveys and/or Contests.
    Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site may also run contests in which case we may ask visitors for contact information (like their email address). Generally this information is used to verify eligibility, however we may also use contact data from our contests to send users information about HeirloomWoodenToys.com. The customer's contact information is also used to contact the visitor when necessary (for example winners). Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected from our users is used to check the users' qualifications for registration and bill the user for products and services.

This site may contain Public Forums
    This site may include chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

About our System Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored behind a firewall, against a password protected database system. Whenever sensitive information is accessed it is transmitted using strong SSL encryption. HeirloomWoodenToys.com may keep a copy of your information on its own system.  Information is stored behind a firewall, against a password protected database system.

This site provides the choice to Opt In or Out
This site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. Each time an information email is distributed, you have the option to use unique unsubscribe url which is attached to each outgoing email. Customers may unsubscribe at any time by simply logging into their accounts.

We provide the ability to Correct/Update YOUR information.
This site gives users the following options for changing and modifying information previously provided. Simply visit the customer login area of this website.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
 

By Mail: HeirloomWoodenToys.com
11636 Goldring Rd.
Arcadia, CA 91006
By Phone: (866)202-8073
or Email: Contact Us


This site contracts with Overture services, Inc.

"We have contracted with Overture services, Inc. (“Overture”) to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, Overture may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to Overture. For more information about how the information collected by Overture is used, please see Overture’s privacy policy at http://www.overture.com/d/USm/about/company/ccprivacypolicy.jhtml."